Covid-19 Resource Centre

Our COVID-19 resource centre provides you with the most up to date government and regulatory advice, resource centres from the FinTech community, current member initiatives, as well as remote-working and health and wellbeing guidance!

If you have information that could be useful to the wider community, or initiatives you are working on to help tackle the challenges posed by COVID-19, click on the get in contact button.

Member Spotlight

Check below to see some of the incredible solutions our members have created in order to tackle the challenges being created by COVID-19

Latest Member Update

An Open Letter by Innovate Finance CEO Charlotte Crosswell

I have been amazed at the response of the financial services innovation community to the COVID-19 crisis. It is at times like these that we really see the value of its out-of-the-box thinking, agility and bravery to try something new.

Innovate Finance has been recognising and celebrating the incredible work of the ecosystem in the wake of Coronavirus. You can see some of these great examples of innovation on our dedicated web page.

It should be no great surprise that FinTech has been so quick to find solutions to the economic difficulties. After all, the sector was born in the wake of the last global economic crisis in 2008 and the long, deep recession that followed.

Since then, we have seen a huge number of changes in financial services. The UK is now recognised as a global leader in FinTech, but that has not happened overnight, and it is vital that we do not lose a decade’s worth of innovation.

Thanks to FinTech providers, there is so much more choice for consumers in how they conduct their day-to-day banking, manage their savings, borrow at affordable rates and for those wanting to improve their financial wellbeing.

The range of new FinTech lenders created in the last decade has started to expand the SME lending market, undoubtedly for the good of British business. These providers are centre stage right now. We have been working hard over the past three weeks to ensure that the non-bank lender sector, which provides over half a million small firms with financing, is able to play its part in the government’s solutions to distribute funding as quickly as possible. They have a vital role to play and in many cases, have been the first point of contact for SMEs needing financing.

I have been particularly impressed at how many of our FinTech companies have responded to the crisis and accelerated product solutions that will help those most affected by the crisis. They are leveraging open banking and verification of income or ID, or advancing much needed salaries to those in need who can’t wait until payday, or who need to refinance their loan to make ends meet.

FinTechs will continue to play a critical role as we emerge from this crisis, as consumers and businesses alike will be searching for financing and affordable credit that their own bank may not be able or willing to offer.

Although FinTech adoption has begun, it is not yet widespread. The Covid-19 crisis is a pivotal moment. We risk undoing so much of the sector’s brilliant work of the last decade if the vibrant ecosystem of startups, scaleups and high growth are lost in the economic downturn. We must protect this innovation, so it is ready and able to respond to our economic recovery.

The last few weeks have reminded us just how critical the digital economy is to our lives and work. The crucial importance of using new technology to support and improve business has become crystal clear. There is little doubt that we will see the speed of digital transformation across the economy accelerate in the months that follow. I fully expect the revolution of FinTech to extend from banking innovation and take root across sectors such as insurance, wealth management and asset management.

Every person and business across the UK and the world, has recognised the need for a digital awareness and presence. There is no going back. FinTech must be at the cornerstone of this renewed digital drive.

It is now time to make this happen. To do so, we must collaborate. FinTech companies, banks, Big Tech, financial institutions, investors, government, regulators and other stakeholders must all come together to speed up FinTech adoption. We have to work together to keep financial innovation moving forward.

Over the last ten years, countless entrepreneurs have worked tirelessly to make financial services more efficient, more transparent, more open, and more inclusive.

Let’s leverage the time, energy and capital that’s already been invested in them.

Let’s unleash the power of FinTech. Let’s #PutFinTechToWork

Useful links

How you can get in contact:

Innovate Finance staff are all working remotely and remain available to you. You can contact us on

If you have questions about your membership, please contact us

Alternatively, please use the chat feature on the bottom right of the screen and a member of the team will be in touch.

Currently, due to the COVID-19 global crisis, Innovate Finance have had to make a number of changes to our day-to-day operations. These are as follows:

IFGS 2020

IFGS 2020 is cancelled. However, we are however delighted to say that we will still take the opportunity to profile the ongoing strength of UK FinTech during the week of April 20-24. This will become digital content, virtual events, smaller roundtables, and partner events. We would love for you to be part of this so please do get in touch with us directly if you are interested in being part of this digital programme.


Currently, all our other in-person events are postponed. We will be looking to deliver our events using various digital media, for an up-to-date events listing, please go here:


Our policy team is working hard to liaise with government, regulators and other trade associations to make sure the voice of FinTech is heard. We know that FinTech has a role to play in supporting vulnerable people and businesses during this crisis. Equally, we also know that many of our members, like many other SMEs in the UK are struggling, so keep your eye out for our regular updates on what support is available.