The UK’s digital commerce economy alone lost $2.2billion of consumer money, falsely turned down at the checkout in 2019 due to problems in the payments system. While the losses are still being counted, there are a number of factors which were at play (such as increased volume and increased new digital activity) during 2020 which lead us to expect that the unnecessary losses last year were even greater. Just as the economy needs every penny the most, and merchants have ploughed huge sums into an online pivot in a bid to stay alive, there could not be a more critical moment for digital payments to be operating at peak performance. In this session we will discuss how we can help ensure that beloved brands in retail, hospitality, entertainment and travel are deriving the benefits of fully optimized payments.
Aisling Finn, Reporter, AltFi
Moshe Winegarten, SVP UK, Checkout.com
Gavin Peters, Chief Marketing and Strategy Officer, Wi5
Iana Vidal, Head of Policy and Govt Affairs, Innovate Finance
Tom Hay, VP Paytech, Curve