Innovate Finance response to “A New Consumer Duty” FCA CP21/13
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The Innovate Finance Policy team recently submitted a response to the FCA's consultation on proposals for a new Consumer Duty.
We welcome the thrust of the FCA’s new Consumer Duty proposals, which will do much to enhance consumer protection. Nevertheless, there were a few areas where we think the new Duty should take into account the specific needs of FinTech.
