VoxSmart opens APAC office as part of global expansion

16th November 2021 | News

By VoxSmart

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London/New York – 16th November 2021 – VoxSmart Ltd., the global leader in communications surveillance, has today cemented its APAC presence with the opening of a new office in Queenstown, New Zealand, further building on the global growth of the firm over the last year.

Based in the heart of Queenstown, the city is an ideal location for VoxSmart’s presence on the ground in the APAC region due to the investment that the city has put into the new innovation hub, with the goal of turning the city into a global leader in technology. This new office will be headed by VoxSmart COO & kiwi native, Adrienne Muir.

VoxSmart currently has employees across the region, including offices based in Singapore and Melbourne, as well as New Zealand. The opening of a new central office in Queenstown further builds on the expertise already being delivered to local clients, and better positions VoxSmart to take advantage of the expanding role of regtech in the region.

Commenting on the new office, Adrienne Muir, COO of VoxSmart said: “With New Zealand fast becoming a hotspot for tech innovation, and Australia on our doorstep, it makes sense for us to be serving our clients locally on the ground. Having our team dispersed in Singapore, Melbourne and now New Zealand is fantastic for our growing number of clients in APAC. As the region enters a period of tech revolution, our job is to ensure clients have direct access to our expertise as and when they need it.”

Olivia Wensley, CEO at Queenstown Lakes further added: “We're thrilled to have a company the calibre of VoxSmart establish an office in our region. The tech companies who have established offices here enjoy the unparalleled lifestyle the Queenstown Lakes region has to offer. Having an office here has been a great way for our tech sector to attract talent because of our region's desirability.”

Oliver Blower, CEO of VoxSmart, pointed to the global vision of the firm: “The opening of our new APAC office is central to our long-term strategic vision and global management model. Not only will it help us to serve our local clients to an even higher standard, but also demonstrates our ongoing commitment to having a truly global reach and presence.”

This news marks a period of rapid growth for VoxSmart, following a $25 million growth equity investment injection from Toscafund and senior hires in North America earlier in the year, in addition to the recent acquisition of GreenKey Technologies.

About VoxSmart

VoxSmart Ltd. is a global SaaS communications surveillance provider with offices in New York, London, Singapore, Madrid, Queenstown and Melbourne. VoxSmart designs, develops, and deploys cloud-based communications surveillance technology for global financial institutions to manage their business risks and regulatory requirements. Its rapidly evolving technology, with proven accuracy in financial voice transcription and real-time instant message capture, supports over 100 clients with regulatory requirements to monitor and reconstruct all trade communications from voice, mobile, email and chat.

VoxSmart has unparalleled expertise in unstructured data processing and indexing for complex technology environments and believes that by harnessing this data, a business will build a strong foundation for intelligent risk and control analysis. VoxSmart’s goal is to become the global reference for risk and compliance surveillance technology and offer end-to-end remote conduct and employee monitoring that connects a firm’s people, processes, and technology to drive significant operational efficiencies and enable smarter business decisions.

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