Chris Steele

Partner, KPMG 

Chris is a Partner in KPMG’s Risk and Regulatory team and joined the firm in 2001. He has over 20 years of experience in Financial Services. He leads the Retail Banking Conduct group, wider regulatory team, is a co-leader of KPMG UK’s RegTech working group and member of our FCA Client Service Team. He is KPMG’s interim Principal delegate to the Institute of International Finance (IIF) covering a broad range of regulatory matters and is a member of the IIF’s Digital Finance Working Group. He is currently assisting a number of firms with their regulatory change, risk and Consumer Duty implementation agendas. 

Chris has led and assisted on a variety of projects advising firms on conduct risk, remediation, and regulatory change driven transformation issues as follows:

Led a review of a major high street bank’s Digital Conduct risk strategy, including identification of Digital conduct risks and leading practice controls

Led a project assisting a major bank with development of their Group wide Conduct and Culture action plan to evolve and enhance their approach to Conduct risk management

Lead role on a significant Skilled Person review of the mis-sale of Interest Rate Hedging Products at a major bank 

Led numerous rules mapping and regulatory inventory building projects for major UK high street banks and G-SIBs. 

Skilled Person review of the corporate governance framework at a large retail bank including an assessment of Board effectiveness, Board committees and compliance with the UK Corporate Governance Code 

Spent six months on a secondment to the Financial Services Authority, where he supervised several institutions in the Major Retail Groups Division

Led a review at an accident and healthcare insurer where, as the Skilled Person, KPMG had to review and comment on the adequacy and effectiveness of the governance and controls 

Provided independent validation of a large remediation Programme at a major life insurance company

Advised a major Retail bank on its Root Cause Analysis approach in response to the PPI mis-selling issues