Head Of Operations, Lloyd's
An ardent banking professional with over 24 years of extensive expertise across multiple environments and leadership roles in customer service, operations, digital and data transformation, sales, remediation, operational risk and audit and control. Passionate about people and known for being results orientated, delivering sustainable and ethical profitability. Recognised for business entrepreneurialism at the forefront of leadership, a motivated leader and confident communicator, who leads by example.
Parveen is responsible for managing and overseeing the diverse cross-functional Operations portfolio for Lloyd’s of London. As Head of Operations, she leads the Global and UK teams, Procurement, Operational Resilience, Data, Operational Excellence and Third Party Risk Management. Prior to joining Lloyd’s Parveen was the Managing Director and Head of Retail Banking Operations in India for Natwest Group, whilst working within the Natwest Group Parveen held the position as Country Head of Internal Audit for 2 years.
Passionate about Financial Service innovation, proudly appointed by the Government as a Global Scot and Non-executive Director with Innovate Finance, with a focus on their international agenda and also as their Senior Independent Director. Appointed as a Director on the Board of London Insurance market Operations and Strategic Sourcing (LIMOSS) representing Lloyd’s of London. Known for creating new and innovative partnering opportunities that accelerate strategy, as well as driving commercial and societal outcomes.